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The Delivery Industry

Uber Eats buying Postmates, Grubhub Tanking, Doordash going Public, Oh My!

Uber Eats has completed their takeover of Postmates. The deal is closed. Grubhub seems to be floundering. What’s up with that? Doordash is going through with their IPO. What does all of this mean for those of us who deliver as contractors for these gig economy deliver companies? We’re in that lull right now between …

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Can a newcomer disrupt the food delivery market?

Lyft has been making noise about getting into the delivery market. They started with a partnership with Grubhub. And they’re thinking they want to start their own service. Last week we had Bob McNulty from TripDelivers. TripDelivers just launched in Nashville, with plans to launch in other markets around the country. In the interview, Bob …

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Contract Violations, Fraudulent Activity Deactivations, Doordash, Grubhub and Uber Eats Cracking Down.

What’s going on with all this activation talk lately? What’s up with all this cracking down on contractors lately by Grubhub, Doordash, Uber Eats and maybe others? And how can you avoid being deactivated? Spend much time lately in Reddit or Facebook groups for drivers and you see people left and right who are being …

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Who is the Best Delivery App to Start With? Grubhub, Postmates, Doordash or Uber Eats?

Say you’re ready to dip your toe into being a delivery driver. You want to make some extra money. Maybe you’re in the middle of a job hunt and you need to make some money on the side. A good number of you reading this have already started delivering. How does this help you? If …

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How Have Doordash, Grubhub and Uber Eats Been as Companies Since the Pandemic Started?

If you’ve followed me closely, you know I can kinda geek out at times about just the talk about business models. How companies do things is fascinating to me. I’ve written at times about things like cloud kitchens, and my ideas for how you could change things up in the delivery industry. I don’t want …

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Seven Reasons You May Not Want to be a Delivery Contractor with Grubhub, Doordash, Uber Eats, Postmates, etc.

I wrote previously about the six things I love about delivering for Uber Eats, Grubhub, Doordash and Postmates, but I have to be fair and say there are at least as many reasons you may not want to do that. I came up with seven, and might be missing a few. When you work for …

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Six Things I Love About Delivering for Uber Eats Grubhub Doordash Postmates (and Why You Might Too)

Of the things I’ve done in my life, being a delivery contractor with Grubhub, Doordash, Postmates, and Uber Eats has been one of my favorite. I’ve been the president of a telecom company, I’ve been a nonprofit business manager, I’ve been in sales and customer service and I’ve owned my own businesses. This food delivery …

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I can’t get through to Doordash Support. Uber Eats Customer Care Won’t Answer My Call. Why Not?

You ordered food from Doordash, Grubhub, Postmates, or Uber Eats but there’s a problem, and now you can’t get through to support. You deliver as a contractor for Uber Eats, Grubhub, Postmates, or Doordash and the restaurant is closed. The driver support team is not answering the phone. What’s going on here? The circumstances around …

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Will the Response to COVID-19 by Grubhub, Uber Eats and Doordash help or hurt their long term survival?

It is an interesting time to be alive. Didn’t someone say that was a curse? People are stuck in their homes, and they are relying more and more on delivery services. That would mean that things should be great for delivery companies like Grubhub, Doordash, Postmates, Uber Eats, Amazon Flex and others Or could it …

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What does it take for Grubhub, Doordash, Uber Eats etc to earn my loyalty?

Last week, we had a team of researchers come on the podcast and talk about their study of gig economy drivers. They are looking into things about what a platform has to do to keep their drivers or to attract drivers. If you hadn’t noticed, the geek in me was in hog heaven. I’m fascinated …

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What Keeps Drivers Engaged with Platforms? Talking with Researchers.

I think one of the most fascinating things to me when I started doing delivery was how intensely and fiercely loyal the Grubhub driver community was to Grubhub. It was completely fascinating to me, because here we are, independent contractors and not employees, but they had the kind of loyalty that you usually only see in an employee environnment. You saw drivers thinking of Grubhub as “we.” They would have nothing to do with any of …

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Rideshare verses Delivery: Six Reasons I Don’t Do Rideshare for Uber or Lyft

Every once in awhile, I get asked about driving Rideshare such as Uber or Lyft verses doing delivery work. I can’t tell you whether rideshare is a good choice for you. In fact I couldn’t even come close to giving you good advice. Part of it is that since I haven’t done it, I can’t …

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Travis Kalanick: All in on a new kind of food delivery venture? Cloud Kitchens will change the Delivery World

Travis Kalanick’s involvement with Cloud Kitchens may be just the thing to totally upend the delivery world. There’s been a lot of buzz lately about Kalanick completely severing ties with Uber and selling off all his shares in the company. The early speculation that I saw was that he was fully aware of where the …

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My Christmas Gift to Grubhub, Doordash, Uber Eats and/or Postmates

In the spirit of the season, I want to give. Having made a decent living the last couple of years doing delivery work, I’m offering a free gift to my customers. As an independent contractor in the on demand food delivery space, my customers are Grubhub, Doordash, Uber Eats and Postmates. Guys, I want to …

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