The 31 Day Courier MBA stands for Mastering Business Attitude. It was a 31 day series that focused on applying business principles to your own business as a self employed independent contractor in the gig economy.
The series focused on five categories: Developing your Business Plan, Business Operations, Business Finance, Customer Service and Employee Relations.
It’s hard to believe this is the last of the posts and episodes for the 31 Day Courier MBA series. I really hope this has been helpful for you. I had scheduled this to be about personal and professional development. You know, as I look back on what has been posted, this whole series in …
As an independent contractor, you are self-employed. That means you’re providing services as a business and not as an employee. There’s a lot to unpack with that statement: For one, the money you get paid as an independent contractor for Doordash and others is not your paycheck. Two, if you don’t handle that money right, …
You have a duty to your employee. If you’ve been following along, you know who I’m talking about, but in case you stumbled onto this article, this is written to independent contractors in the food delivery part of the gig economy. Many of you have figured out what I’m talking about, some of you might …
Does your employee need benefits? Employee???? Whiskey Tango Foxtrot! What are you talking about? We are wrapping up the 31 Day Courier MBA series with a section on employee relations. Here’s the deal folks: Every business, including the independent contractor business, has a responsibility to take care of their employees. (Don’t get me started on …
Customer service can have very positive and direct rewards towards your bottom line in one area: Tipping. This is especially true with Postmates and Uber Eats. I know a lot of people don’t like delivering these two platofrms primarily because the tipping doesn’t seem to keep up with that on Grubhub and Doordash. I actually …
You’re running a business. Customer Service is an important component of that business. That’s true even when you are doing delivery work for a nameless faceless app. But it’s harder to think in terms of being ‘customer first’ when you realize that our customer really is Doordash, or Grubhub, Uber Eats, Postmates or any of …
Customer service is an important part of running any business. This is true even if you are delivering food for gig apps. But the question is, who is your real customer? In our situation it’s a bit weird. It’s kind of like a customer version of the movie Inception, where it’s a customer within a …
One of the hardest decisions to make as a business owner is when it’s time to quit being a business owner. That’s even true when your business is an independent contractor for Grubhub, Postmates, Uber Eats, Caviar, Shipt, Instacart, Doordash or any others. I’m a big fan of this whole delivery gig. I guess you’d …
Do you need extra insurance for Grubhub, Doordash, Postmates, Instacart or other delivery companies? After all, your personal insurance isn’t going to pay out. Were you aware of that? You NEED to be aware. Now. As in, don’t deliver another single freaking order until you know you are covered. I am dead serious. Update your …
What did you make last week? For most of you, it’s not what you think it was. It’s not what Grubhub, Doordash, Postmates, Uber Eats, Caviar, InstaCart or Shipt or any of them sent you. For some of you, what you made is only a fraction of that. As an independent contractor, as a self …
What hurts your bottom line the most? Poor tips? New Pay Models? Those things make a dent. But it’s only a dent. What can really kill your actual earnings is the number of miles you drive. Here’s the thing about the miles on delivery: They cost you money. A lot of money. You who are …
I’m going to say something today that is a bit different than you’ve heard from me in the past. You can make good money on low paying or unprofitable deliveries. You heard me right. The guy who has been preaching the 40 cent rule, preaching to only take deliveries that pay 40 cents a minute …
That title sounds like a house flipping course, doesn’t it? No house flipping today. Getting in and getting out: It’s all about the restaurant today. Our way to make up for the pay cuts: Efficiency Folks, there’s enough talk about new pay models out there and enough wailing moaning and gnashing of teeth over these …
Let’s get right to the heart of having a business attitude when it comes to on demand delivery as an independent contractor. Should I reject orders? Should I accept all or most orders? How do I determine what I should take and what I shouldn’t? Here’s the bottom line: It is your right. Sometimes it’s …
Where should I deliver? This is always a question when someone is starting out, and often a question for people who have been driving for awhile. Where is the best place to drive? Where is the best place to do my deliveries? This is a critical question for being able to drive profitably. There are …