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Customers

Customer Service label next to figuring holding "Customers" sign with Uber Eats, Instacart, Grubhub and Doordash logos

Developing a Customer First Attitude Delivering for Grubhub, Doordash, Postmates etc.

You’re running a business. Customer Service is an important component of that business. That’s true even when you are doing delivery work for a nameless faceless app. But it’s harder to think in terms of being ‘customer first’ when you realize that our customer really is Doordash, or Grubhub, Uber Eats, Postmates or any of …

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Who is Your Real Customer When Delivering for Grubhub, Doordash, Postmates, Uber Eats etc?

Customer service is an important part of running any business. This is true even if you are delivering food for gig apps. But the question is, who is your real customer? In our situation it’s a bit weird. It’s kind of like a customer version of the movie Inception, where it’s a customer within a …

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