I’ve seen this many times. Someone reports they were told something by a Doordash care representative that seemed off.
The Doordash rep will tell them they have to accept so many orders. They’re told they are required to go back to the restaurant when the restaurant messed up the order. The customer entered the wrong address, the actual address is several miles away, and a care rep will say you have to take it to that address.
We know all those things are wrong. But, someone from Doordash said it so it has to be right, doesn’t it?
Here’s the deal folks: When you are dealing with a care representative, either by phone or by chat, you have to take those things with a grain of salt. Here are some important things you have to understand when it comes to car representatives when working with Doordash.[Read more…] about Four Reasons Not to Trust What Doordash Customer Care Tells You